Director, Customer Care
David directs Aptify’s Customer Care department. The primary role of the Customer Care Department’s is to provide advocacy for the Aptify User Community at an executive management level. David has over 20 years of experience working within the non-profit vertical from the perspective of an association executive where his roles ranged from CFO; to Executive Director; to President of a startup PPO. He also served in the role of VP for a consulting firm specializing in the nonprofit sector. His body of work includes assisting organizations in their selection of AMS systems; helping groups evaluate and redesign business processes; managing software implementations; and streamlining governance issues to improve the ability of an organization to better serve its members. David earned an undergraduate degree in Science from the University of Maryland and his MBA from Loyola College.